Phone: 07 4972 8855
Fax: 07 4972 9365
Address: Shop 1/13 Herbert Street, Gladstone
Postal Address: PO Box 5103, Gladstone Qld 4680
Oncall 24 hour service: 0439 728 855
Not happy with any service at Gladstone Community Linking Agency? Please let us know.
We value your feedback and if we have done something wrong, please let us know!
Step 1 Contact the Customer Relations Manager (firstname.lastname@example.org), or use an advocate to negotiate on your behalf.
Step 2 If you are not satisfied with the outcome, or not comfortable discussing the issue with the Customer Relations Manager, contact will be made with the CEO or a member of the Management Committee for mediation.
Step 3 Where the matter is not successfully resolved by referral to the CEO/Management Committee and you wish to proceed further with the complaint, the CEO will refer you to the regional office of Disability Services.